Ansys Off Campus Drive 2024 | Freshers Recruitment | Technical Support Engineer
- Designation: Technical Support Engineer
- Deadline: Not Disclosed
- Pune
Ansys is conducting Off Campus Drive 2024. Hiring graduate candidates for Technical Support Engineer position. Candidates can apply online from the below details. Candidates who are interested in Ansys Off Campus Job Openings can go through the below to get more information.
Job Description
Company: Ansys
Location: Pune
Designation: Technical Support Engineer
Qualifications: Masters or Bachelor’s degree
Experience Needed: 0-2 years
Summary: Join the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software(s) in their design workflows and grow Ansys’ business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys.
Key Duties and Responsibilities
- Apply engineering expertise and knowledge of simulation techniques of Ansys Mechanical products to provide highest level technical support to Customers and Channel Partners
- Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of large scope, complex problems, to improve customers’ productivity and satisfaction with ANSYS products.
- Identify the knowledge gap based on the latest industry trends and requirements.
- Work with multiple subject matter experts to address the gaps.
- Create knowledge on the latest Ansys product releases.
- Develop technical expertise in one or more simulation areas.
- Design, construct, and maintain data. Data pipeline development.
- Participate in other strategic and company initiatives, as needed.
- Be agile and open to new responsibilities based on the business need.
- Learn and gain expertise in new technical areas as and when required.
- Developing simulation best practices, solutions, FAQs for knowledge base.
- Develop and strengthen long-term relationships with customers.
- Develop technical expertise in one or more simulation areas.
- Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes.
- Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements.
Minimum Education/Certification Requirements and Experience
- Masters or Bachelor’s degree in an engineering discipline (Mechanical/Applied Mechanics/Aerospace/Automotive).
- Sound Knowledge of Structural mechanics & Finite Element Analysis.
- Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems.
- Engaging personality, engineering curiosity and willingness for continuous learning.
- Ability to work independently, as well as with others in a diverse team environment.
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
- Strong organizational and time management skills, possesses a sense of urgency.
- Projects a professional image and demonstrates business acumen, driven to succeed.
- Interested in working with customers and willing to travel.
Preferred Qualifications and Skills
- Experience in using commercial or in-house FEA software for real world, industry level applications.
- A minimum of 0-2 years of experience in use of relevant ANSYS software or other commercial software (can be obtained or partially obtained in a university setting)
- Knowledge of Python
- Experience of being part of engineering product development cycle an added advantage