Cognizant Off Campus Drive 2024 | Freshers Recruitment | Engineer Trainee
- Designation: Engineer Trainee
- Deadline: Not Disclosed
- Chennai
Cognizant is conducting Off Campus Drive 2024. Hiring graduate candidates for Engineer Trainee position. Candidates can apply online from the below details. Candidates who are interested in Cognizant Off Campus Job Openings can go through the below to get more information.
Job Description
Company: Cognizant
Location: Chennai
Designation: Engineer Trainee
Qualifications: BE/BTech
Experience Needed: Freshers
Responsibilities:
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Role expectations:
- Associate should be client focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office.