Red Hat Off Campus Drive 2024 | Freshers Recruitment | Technical Support Engineer
- Designation: Technical Support Engineer
- Deadline: Not Disclosed
- Pune
Red Hat is conducting Off Campus Drive 2024. Hiring graduate candidates for Technical Support Engineer position. Candidates can apply online from the below details. Candidates who are interested in Red Hat Off Campus Job Openings can go through the below to get more Red Hatmation.
Job Description
Company: Red Hat
Location: Pune
Designation: Technical Support Engineer
Qualifications: BE/BTech
Experience Needed: Fresher/Experienced
What will you do:
- Provide technical support to Red Hat enterprise customers.
- Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one to work in different shifts periodically.
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues.
- Exceed customer expectations by providing outstanding customer service.
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction.
- Contribute to the global Red Hat knowledge management system while working on customer issues.
What will you bring:
- Linux experience in the enterprise sector, with excellent administration skills.
- Thorough knowledge of the Linux kernel, networking, and memory management.
- Excellent troubleshooting skills, and a passion for problem solving and investigation.
- Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus.